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Shipping & Return I F&W Paris

 Livraisons & Retours 

Shipping countries

F&W Paris offers delivery to METROPOLITAN FRANCE, DOM (Guadeloupe, Saint Barthélémy, Saint Martin, Martinique, Reunion, French Guiana, Mayotte, Saint Pierre and Miquelon), EUROPE and UNITED KINGDOM.

Order processing

Your order is generally prepared the day after its validation and shipped the following day (working days only), you must then take into account the delivery time in addition. 

Shipments are made from Monday to Friday for Colissimo and Mondial Relay.

For example, an order placed on Tuesday evening will be prepared on Wednesday and shipped on Thursday.
An order placed on Thursday evening will be prepared on Friday and shipped the following Monday.
Deadlines are given for information only and may be extended in the event of unforeseen events.

Shipping Methods

France
DOM
Europe
United Kingdom
Colissimo - With Signature
Metropolitaine France 
Approximate delivery time : 
from 48 to 72h after shipping
From 7.20€
Colissimo - Pickup station
Metropolitaine France 
Approximate delivery time : 
from 48 to 72h after shipping
From 3.90€ from 39€ purchase
Mondial Relay - Pickup station
Metropolitaine France 
Approximate delivery time : 
from 3 to 6 days after shipping
From 4.20€
Free from €49 purchase
COLISSIMO - With signature
DOM : Guadeloupe, Saint Barthélémy, Saint Martin, Martinique, La Réunion, Guyane Française, Mayotte, Saint Pierre et Miquelon
Approximate delivery time : 
from 5 to 8 days after shipping
From 15.00€
COLISSIMO - ECO Without signature
DOM : Guadeloupe, Martinique, La Réunion, Guyane Française, Mayotte.
Approximate delivery time : 
From D+18 working days after dispatch
From 5.00€
COLISSIMO - Pickup Station
EUROPE :
Spain, Portugal, Italy, Belgium, Germany, Austria, Ireland, Denmark, Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic, Slovakia, Slovenia, Switzerland, Sweden ...
Approximate delivery time : 
from 3 to 6 days after shipping
From 8.40€
MONDIAL RELAY - Pickup Station
EUROPE :
Spain, Portugal, Italy, Belgium, Luxembourg only.
Approximate delivery time : 
from 3 to 6 days after shipping
From 4.20€
Colissimo - PickUp Station
United Kingdom
Approximate delivery time : 
from 3 to 6 days after shipping
From 9.60€

Customs Information

For products delivered in France or the European Community, no customs duties will be required.
For other countries, customs taxes may possibly be payable. It is up to the Buyer to contact the customs services of their country to make a customs declaration if necessary. 

F&W Paris cannot under any circumstances be held responsible for any additional costs linked to these customs taxes.

As a reminder, the French Overseas Territories are considered outside the European Union and therefore subject to customs clearance.

Return conditions

After receipt of your order, you have a maximum of 14 days to notify us of your withdrawal request via the following form and return the products to us. Returned products must be in original condition, accompanied by their original packaging.

We inform you that return costs are your responsibility. We advise you to request and keep proof of deposit. 
Following the return of your order, logistics will acknowledge receipt of your package to our customer service, within 72 hours.
We will then reimburse the items returned within 14 days, via the payment method you used when placing your order and will confirm this to you by email.